Get in Touch
Have questions about our pet transport service? We'd love to hear from you. Contact us using any of the methods below.
Send us a message
Phone
Call us directly
Location
Visit our office
Slough, Berkshire, UK
Send us a Message
We typically respond within 24 hours during business days.
Frequently Asked Questions
How far in advance should I book?
We recommend booking at least 4-6 weeks in advance to secure your preferred travel date. Spaces fill quickly, especially during peak seasons.
What documents does my pet need?
Your pet will need current vaccination records, a health certificate from your vet, and any required permits depending on the destination country.
Can I modify or cancel my booking?
Bookings made more than 14 days before travel are fully refundable. Bookings within 14 days are non-refundable. Contact us to discuss your specific situation.
What's included in the transport service?
Your booking includes professional handling, climate-controlled transport, regular breaks, water, and basic care throughout the journey. Insurance is included.